What Great Trainers Do

What Great Trainers Do

The Ultimate Guide to Delivering Engaging and Effective Learning

Bolton, Dorothy Grover; Bolton, Robert

HarperCollins Focus

04/2018

304

Dura

Inglês

9780814420065

747

Descrição não disponível.
Contents Preface Part IFramework for Training 1.The Challenge of Training 2.Content and Process 3.A Universal Structure for Skill-Building Workshops Part IIDeveloping a Dynamic Workshop 4.How to Open a Workshop. 5.Using Activities to Engage Participants 6.Debriefing to Reinforce Learning 7.Organizing Your Presentations 8.Creating and Using Flip Charts 9.Creating and Using PowerPoint Slides for Large Groups 10.Fine-Tuning Your Delivery 11.Using Disclaimers to Sidestep Resistance 12.Listening Actively to Stay in Tune with Participants 13.Responding to Questions, Comments, and Objections 14.Making Presentations Interactive. 15.Managing the Tough Moments 16.Demonstrating What You Teach 17.Leading Practices: Dress Rehearsals for the Real Thing 18.Providing In-the-Moment Feedback 19.Evaluating the Workshop 20.Ending the Workshop Part IIIThe Trainer as Facilitator 21.Understanding Resistance 22.Maintaining a Positive Learning Climate 23.Intervening to Eliminate an Individual's Disruptive Behavior 24.Observing Group Process and Intervening to Improve Its Functioning Part IVMaturing as a Trainer 25.Redesigning a Troubled Workshop While Teaching It 26.Avoiding Trainer Defensiveness 27.Three Trainer Qualities that Facilitate Learning Appendices Appendix ICourse Preparation Worksheets Appendix IIAdapting the Workshop to Fit the Participants Appendix III Installing the Training Properly Index
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