DISASTER RECOVERY HANDBOOK

DISASTER RECOVERY HANDBOOK

WALLACE/WEBBER

HarperCollins Focus

03/2018

544

Dura

Inglês

9780814438763

15 a 20 dias

3

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Acknowledgmentsix



1. Getting Started: Overview of the Project1

2. Building the Business Case: Measuring the Impact on the Business 25

3. Evaluating Risk: Understanding What Can Go Wrong39

4. Selecting a Strategy: Setting the Direction77

5. Building an Interim Plan: Don't Just Sit There, Do Something91

6. Writing the Plan: Getting It Down on Paper109

7. Administrative Plan: Orchestrating the Recovery123

8. Technical Recovery Plan: Putting Humpty Dumpty Back Together Again143

9. Work Area Recovery Plan: Getting the Office Up and Running159

10. Pandemic Plan: The Wrath of Nature175

11. Crisis Management Plan: Minimizing the Damage197

12. Emergency Operations Plan: Taking Control of the Situation215

13. Testing Your Plans: Test, Test, Test241

14. Certifications: How Does Your Plan Measure Up?269

15. Policies and Procedures: Get Everyone Moving in the Same Direction 287

16. Electrical Service: Keeping the Juice Flowing305

17. Telecommunications and Networking: Your Connection to the World323

18. Vital Records Recovery: Covering Your Assets349

19. Information Security Response: Always Vigilant375

20. Data: Your Most Irreplaceable Asset399

21. Workstations: The Weakest Link421

22. Customers: Other People to Worry About435

23. Suppliers: Collateral Damage443

24. Fire: Burning Down the House 455

25. Human Resources: Your Most Valuable Asset473

26. Health and Safety: Keeping Everyone Healthy493

27. Terrorism: The Wrath of Man509



Glossary521

Index527

About the Authors533
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