Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience
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Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience
Boissy, Adrienne; Gilligan, , Timothy
McGraw-Hill Education - Europe
01/2016
288
Dura
Inglês
9780071845342
15 a 20 dias
558
Descrição não disponível.
Chapter 1. "I Already Know This" and "Patients Know I Care": Designing a Culture That Is Ready for Communication Skills Training
Chapter 2. Leveraging Your Burning Platform
Chapter 3. Keys to Launching a Successful Communication Skills Training Program
Chapter 4. Birth of the R.E.D.E. Model
Chapter 5. Making Communication Resonate with Experienced Clinicians
Chapter 6. Conversations That Haunt Clinicians
Chapter 7. Individual Peer Coaching: What to Do About Dr. Jones?
Chapter 8. Facilitating Staff Physicians Is Not the Same as Teaching Residents or Students . . . Or Is It?
Chapter 9. Who Facilitates Whom?: Advanced Care Provider Training
Chapter 10. Empathic Communication through the Loop Lens: A Surgeon's Perspective
Chapter 11. "Trust Me, I'm A Doctor!": Building, Supporting, and Maintaining Professionalism
Chapter 12. The Awesome Power of Vulnerability
Notes
Index
About the Editors
Chapter 2. Leveraging Your Burning Platform
Chapter 3. Keys to Launching a Successful Communication Skills Training Program
Chapter 4. Birth of the R.E.D.E. Model
Chapter 5. Making Communication Resonate with Experienced Clinicians
Chapter 6. Conversations That Haunt Clinicians
Chapter 7. Individual Peer Coaching: What to Do About Dr. Jones?
Chapter 8. Facilitating Staff Physicians Is Not the Same as Teaching Residents or Students . . . Or Is It?
Chapter 9. Who Facilitates Whom?: Advanced Care Provider Training
Chapter 10. Empathic Communication through the Loop Lens: A Surgeon's Perspective
Chapter 11. "Trust Me, I'm A Doctor!": Building, Supporting, and Maintaining Professionalism
Chapter 12. The Awesome Power of Vulnerability
Notes
Index
About the Editors
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
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Chapter 1. "I Already Know This" and "Patients Know I Care": Designing a Culture That Is Ready for Communication Skills Training
Chapter 2. Leveraging Your Burning Platform
Chapter 3. Keys to Launching a Successful Communication Skills Training Program
Chapter 4. Birth of the R.E.D.E. Model
Chapter 5. Making Communication Resonate with Experienced Clinicians
Chapter 6. Conversations That Haunt Clinicians
Chapter 7. Individual Peer Coaching: What to Do About Dr. Jones?
Chapter 8. Facilitating Staff Physicians Is Not the Same as Teaching Residents or Students . . . Or Is It?
Chapter 9. Who Facilitates Whom?: Advanced Care Provider Training
Chapter 10. Empathic Communication through the Loop Lens: A Surgeon's Perspective
Chapter 11. "Trust Me, I'm A Doctor!": Building, Supporting, and Maintaining Professionalism
Chapter 12. The Awesome Power of Vulnerability
Notes
Index
About the Editors
Chapter 2. Leveraging Your Burning Platform
Chapter 3. Keys to Launching a Successful Communication Skills Training Program
Chapter 4. Birth of the R.E.D.E. Model
Chapter 5. Making Communication Resonate with Experienced Clinicians
Chapter 6. Conversations That Haunt Clinicians
Chapter 7. Individual Peer Coaching: What to Do About Dr. Jones?
Chapter 8. Facilitating Staff Physicians Is Not the Same as Teaching Residents or Students . . . Or Is It?
Chapter 9. Who Facilitates Whom?: Advanced Care Provider Training
Chapter 10. Empathic Communication through the Loop Lens: A Surgeon's Perspective
Chapter 11. "Trust Me, I'm A Doctor!": Building, Supporting, and Maintaining Professionalism
Chapter 12. The Awesome Power of Vulnerability
Notes
Index
About the Editors
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
<P class=MsoNormal style="MARGIN: 0in 0in 0pt; LINE-HEIGHT: normal"><SPAN style='FONT-SIZE: 9pt; FONT-FAMILY: "Arial","sans-serif"; mso-fareast-font-family: "Times New Roman"'>Increasing patient satisfaction, physician engagement, doctor-patient communication,<SPAN style="mso-spacerun: yes"> </SPAN>Cleveland Clinic communication program, physician communication skills, communicating with patients, communication skills for physicians, communication skills for doctors, healthcare communication, patient relation centered communication<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></P>
