Administrative Assistant's & Secretary's Handbook

Administrative Assistant's & Secretary's Handbook

; ;

HarperCollins Focus

07/2014

560

Dura

Inglês

9780814433522

3

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Contents Preface SECTION ONE: GENERAL PROCEDURES 1 Overview for the New Administrative Assistant 2 Daily Routine 3 Telephone Usage 4 Mail Services and Shipping 5 Travel Arrangements 6 Meetings 7 Time Management 8 Keeping Accurate Records SECTION TWO: OFFICE EQUIPMENT AND COMPUTERS 9 Office Equipment 10 Mobile Computing 11 Using Microsoft Windows 12 Using Apple Macintosh 13 Email 14 Using the Internet 15 Web Conferencing 16 Data Security 17 Troubleshooting Computer Problems 18 Office Ergonomics SECTION THREE: OFFICE PRODUCTIVITY SOFTWARE 19 Common Microsoft Office Features 20 Using Microsoft Word 21 Using Microsoft PowerPoint 22 Using Microsoft Excel 23 Using Microsoft Publisher 24 Using Microsoft OneNote 25 Using Microsoft Outlook 26 Using Microsoft Web Applications 27 Gmail and Google Docs SECTION FOUR: BUSINESS DOCUMENTS 28 The Business Letter 29 Other Written Communications 30 Forms of Address 31 Legal Documents SECTION FIVE: LANGUAGE USAGE 32 Grammar 33 Language Usage and Style 34 Common English Usage Problems 35 Spelling 36 Pronunciation 37 Punctuation 38 Numerals SECTION SIX: FINANCIAL ACTIVITIES 39 Bookkeeping and Accounting 40 Weights and Measures 41 Business Math SECTION SEVEN: CAREER ADVANCEMENT 42 Your Future 43 Presentation Skills 44 Communications Skills 45 Office Management and Supervision Index About the Authors
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Administrative professional;secretary;office management;office management skills;secretarial skills;administrative skills;administrative career;secretarial career;web conferencing;meeting planning;meeting management;record keeeping;filing systems;business math;business letters;file management;event planning;presentations